Privacy Policy

Effective Date: 9 September 2024

Welcome to Spin Blade (referred to as “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website spinblade.co.za (the “Site”) and purchase products from us.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Transaction Information: Details of the products you purchase and any communication related to your orders.
  • Technical Information: Information about your device and browsing activities, including IP address, browser type, operating system, and usage patterns.
  1. How We Use Your Information

We use your information for the following purposes:

  • To Process Orders: To fulfill your orders, process payments, and manage shipping.
  • To Improve Our Services: To enhance and personalize your shopping experience, including analyzing usage patterns and customer feedback.
  • To Communicate with You: To send you order confirmations, updates, promotional offers (if you have opted in), and other relevant information.
  • To Maintain Security: To prevent fraud, ensure the security of our Site, and comply with legal obligations.
  1. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, shipping companies, and email service providers. These parties are obligated to protect your information and use it only for the purposes for which we have disclosed it.
  • Legal Requirements: When required by law or to protect our rights, we may disclose your information to comply with legal obligations, respond to legal processes, or enforce our Terms and Conditions.
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze Site usage. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.

  1. Your Rights

Under South African data protection laws, you have the following rights:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request corrections to inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to legal obligations and certain conditions.
  • Objection: You may object to the processing of your personal information for specific purposes.

To exercise your rights, please contact us using the details provided below.

  1. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Children’s Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy on our Site. We encourage you to review this policy periodically for any updates.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: [email protected]
  • Phone: +27 82 860 5555
  • Address: 134 Baard Rd, Raslouw, Centurion, 0157, Gauteng, South Africa

Thank you for trusting Spin Blade with your personal information. We value your privacy and are committed to protecting it.